Artificial Intelligence for better Customer Experience
Maria Paula BustosAugust 3, 2017 0
It is a new concept that has been taking bill of the market, and it can be called Omni-channel, OmniChannel, Channel Omni, among others. The word has been understood as ‘cros ...
AIB2BB2CBotsBright PeopleConversational commerceCustomer EngagementEnglishINDUSTRY4
Aïcha GuediraJuly 6, 2017 7
According to an American study, 74% of consumers are extremely or somewhat likely to switch brands if a company has a difficult purchasing or checkout process. ...
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Ilias el BouddountiJune 8, 2017 17
Yes that’s right! We have new eBooks you can download for FREE at the click of a button. Just enter some personal information for free access to the PDF. This is the first of ...
AIB2CBotsCustomer EngagementEnglishHybrid Human-MachineINDUSTRY4
Renee KramerJune 7, 2017 1
10 Things About AI That Influence Marketing As We Know Artificial Intelligence has a big influence on marketing. But to what extent? It is used to organise and process data in way ...
AIB2BBotsCustomer EngagementEnglishEventsHybrid Human-MachineINDUSTRY4machine learningMain
Anja KochJune 1, 2017 8
Last week we attended DES 2017 in Madrid and got some amazing insights into the brand newest technologies about artificial intelligence. There was a broad variety of exhibitors whi ...
AIBotsCustomer EngagementCustomer SuccessEnglish
Catherine FriarApril 18, 2017 22
How can customer experience be significantly improved? Well, what is it that makes a positive experience for the customer when being assisted in person? Perhaps you enjoy your expe ...
AIB2CBotsCustomer EngagementHybrid Human-Machine
Renee KramerMarch 14, 2017 23
Live Chat are fun and all, but what if they were smarter? What if your customers can get instant replies? Read about all the benefits here! Regular live chat? No thanks. &nb ...
Ilias el BouddountiMarch 13, 2017 18
… Ring Ring. Ring Ring. “Hello?” “Hi I would like to schedule an appointment.” “Sure, let me transfer your call to my assistant”… ...
AIB2BBotsCustomer EngagementEventsHybrid Human-Machine
Renee KramerMarch 1, 2017 30
So the last day of 4YFN is over, sadly. After three eventful days of networking, chatting, and attending side-events we can say that it was an eventful event. There were so many in ...
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Renee KramerFebruary 28, 2017 32
So after making all the final preparations on Sunday, the day has finally come. We can network at one of the biggest tech events in Barcelona! The event takes place in the Mobile ...
AIB2BB2CBotsCustomer Engagementmachine learning
Renee KramerFebruary 16, 2017 0
So while searching for interesting articles on Artificial Intelligence, I came across this gem. This article written by Graham Cooke inspired me to further research this subject an ...
Customer service is probably one of the most important things for a business. This is because it is extremely related to the customer experience. No matter how fantastic your produ ...
Renee KramerFebruary 7, 2017 27
Customer driven innovation has a key role in everyones lives. It’s all about making life easier, more comprehensible, and high-speed. Before reading this article maybe you could ...
Renee KramerFebruary 3, 2017 0
I bet you’ve contacted a business before with a specific question. You can contact them via email, phone, app, etc. In a lot of cases, your email doesn’t get a reply for whatev ...
Renee KramerJanuary 27, 2017 0
Are you not happy with your customer engagement? Do you want to find a way to reach your target group? Chatbots can help you! How customer profiling can increase your sales Profili ...
BotsBright PeopleCustomer EngagementCustomer SuccessEnglishGrowth Hacking
Zohair ZouitniDecember 12, 2016 43
Welcome to Bright people! A podcast made by Marketeer regarding the best and top influencers in B2C, B2B and Growth Hacking marketing. Each week, we speak with a different influenc ...
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Zohair ZouitniNovember 18, 2016 52
We have some great news! We received an invitation for TechCrunch! Yes, TechCrunch! TechCrunch Disrupt is the world’s leading authority in launching revolutionary startup ...
Zohair ZouitniNovember 11, 2016 41
We work hard on a daily base to offer you, our beloved customers, the best solution for lead capture and customer support. These are the new features of Marketeer: Firstly, ...
RafiOctober 20, 2016 42
A Growth Hacking Podcast with Ehsan Jahandarpour @jahandarpour Welcome to Bright people! A podcast made by us regarding the best and top influencers in B2C, B2B and Growth Hacking ...
Zohair ZouitniSeptember 30, 2016 54
The beginning Well, firstly we need to log in. Since every journey starts with a small step. Please use your credentials to log in. Like we have done right here: The dashboard Wel ...
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