Artificial Intelligence for better Customer Experience
AICustomer EngagementCustomer SuccessEnglishINDUSTRY4
Ilias el BouddountiJuly 14, 2017 0
If your company doesn’t have a captivating website, it is guaranteed that a customer will click away. The average time someone spends on a webpage before clicking away is jus ...
AIB2BB2CBotsBright PeopleConversational commerceCustomer EngagementEnglishINDUSTRY4
Aïcha GuediraJuly 6, 2017 7
According to an American study, 74% of consumers are extremely or somewhat likely to switch brands if a company has a difficult purchasing or checkout process. ...
AIB2CBotsCustomer EngagementEnglishHybrid Human-MachineINDUSTRY4
Renee KramerJune 7, 2017 1
10 Things About AI That Influence Marketing As We Know Artificial Intelligence has a big influence on marketing. But to what extent? It is used to organise and process data in way ...
AIB2BBotsCustomer EngagementEnglishEventsHybrid Human-MachineINDUSTRY4machine learningMain
Anja KochJune 1, 2017 8
Last week we attended DES 2017 in Madrid and got some amazing insights into the brand newest technologies about artificial intelligence. There was a broad variety of exhibitors whi ...
AIBotsCustomer EngagementCustomer SuccessEnglish
Catherine FriarApril 18, 2017 22
How can customer experience be significantly improved? Well, what is it that makes a positive experience for the customer when being assisted in person? Perhaps you enjoy your expe ...
AIB2CBotsCustomer EngagementHybrid Human-Machine
Renee KramerMarch 14, 2017 23
Live Chat are fun and all, but what if they were smarter? What if your customers can get instant replies? Read about all the benefits here! Regular live chat? No thanks. &nb ...
Ilias el BouddountiMarch 7, 2017 16
Over the years, the advancements in artificial intelligence have been tremendous. Our need for technology is only continuing to grow every day. We see A.I. in our homes, our work, ...
AIB2BBotsCustomer EngagementEventsHybrid Human-Machine
Renee KramerMarch 1, 2017 30
So the last day of 4YFN is over, sadly. After three eventful days of networking, chatting, and attending side-events we can say that it was an eventful event. There were so many in ...
AIB2BBotsCustomer EngagementEnglishEventsHybrid Human-Machinemachine learningMain
Renee KramerFebruary 28, 2017 32
So after making all the final preparations on Sunday, the day has finally come. We can network at one of the biggest tech events in Barcelona! The event takes place in the Mobile ...
Bright PeopleCustomer EngagementCustomer SuccessEnglishMain
Renee KramerFebruary 22, 2017 25
New technology rapidly changes the way businesses think and operate. But it also affects the way customers wish to interact with them. Even though a technologically advanced way of ...
AICustomer EngagementEnglishINDUSTRY4machine learning
Ilias el BouddountiFebruary 21, 2017 25
Over time we have seen drastic developments in technology. From the first iPhone to the very first drone: our world is constantly learning and changing. The emergence of Artificial ...
AIB2BB2CBotsCustomer Engagementmachine learning
Renee KramerFebruary 16, 2017 0
So while searching for interesting articles on Artificial Intelligence, I came across this gem. This article written by Graham Cooke inspired me to further research this subject an ...
Customer service is probably one of the most important things for a business. This is because it is extremely related to the customer experience. No matter how fantastic your produ ...
Renee KramerFebruary 10, 2017 20
When people are interested in a certain product, they search online for the best prices and companies. This is why you need to be able to stand out from your competitors: to attrac ...
Renee KramerFebruary 7, 2017 27
Customer driven innovation has a key role in everyones lives. It’s all about making life easier, more comprehensible, and high-speed. Before reading this article maybe you could ...
Customer EngagementCustomer SuccessHybrid Human-Machine
sjoerdyJanuary 31, 2017 15
We are excited to announce our new Chrome Extension! that now offers you the ability to see how many users are online, see how many unread messages you have and turn cold visitors ...
Renee KramerJanuary 27, 2017 0
Are you not happy with your customer engagement? Do you want to find a way to reach your target group? Chatbots can help you! How customer profiling can increase your sales Profili ...
B2CCustomer EngagementMobile Marketing
Renee KramerJanuary 10, 2017 34
Mobile marketing is one of the fastest developing markets around. Is there space for innovation? Let’s find out! Messaging platforms The market has plenty of messaging apps: What ...
BotsBright PeopleCustomer EngagementCustomer SuccessEnglishGrowth Hacking
Zohair ZouitniDecember 12, 2016 43
Welcome to Bright people! A podcast made by Marketeer regarding the best and top influencers in B2C, B2B and Growth Hacking marketing. Each week, we speak with a different influenc ...
AIB2BB2CBright PeopleBright QuestionsCustomer EngagementCustomer SuccessGrowth Hacking
Zohair ZouitniNovember 23, 2016 46
BRIGHT IDEAS: GROWTH HACKING EXPERIENCE WITH SERGIO CAMPANO Bright Ideas would like to introduce Sergio Campano, CMO at Vitcord, associated professor at Instituto de Empresa, and ...
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AIEnglishHybrid Human-MachineINDUSTRY4machine learning
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Bright PeopleBright QuestionsCustomer EngagementCustomer SuccessHybrid Human-Machine
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