Artificial Intelligence for better Customer Experience
AIBotsCustomer SuccessHybrid Human-Machinemachine learning
Damon FerSeptember 12, 2017 3
We are glad to show you our new hybrid plugin for WordPress pages! The plugin makes it possible to have a 24×7 automated multilingual customer service which features advanced ...
Maria Paula BustosAugust 3, 2017 5
It is a new concept that has been taking bill of the market, and it can be called Omni-channel, OmniChannel, Channel Omni, among others. The word has been understood as ‘cros ...
AIB2BB2CBotsBright PeopleConversational commerceCustomer EngagementEnglishINDUSTRY4
Aïcha GuediraJuly 6, 2017 11
According to an American study, 74% of consumers are extremely or somewhat likely to switch brands if a company has a difficult purchasing or checkout process. ...
AIB2CBotsFree eBook!Hotel IndustryINDUSTRY4machine learning
Maria Paula BustosJune 8, 2017 20
Yes that’s right! We have new eBooks you can download for FREE just by clicking a button. You only need to enter some personal information for free access to the PDF. This is ...
AIB2CBotsCustomer EngagementEnglishHybrid Human-MachineINDUSTRY4
Rudy BiancoJune 7, 2017 4
10 Things About AI That Influence Marketing As We Know Artificial Intelligence has a big influence on marketing. But to what extent? It is used to organise and process data in way ...
AIB2BBotsCustomer EngagementEnglishEventsHybrid Human-MachineINDUSTRY4machine learningMain
Maria Paula BustosJune 1, 2017 11
Last week we attended DES 2017 in Madrid and got some amazing insights into the brand newest technologies about artificial intelligence. There was a broad variety of exhibitors whi ...
AIBotsCustomer EngagementCustomer SuccessEnglish
Rudy BiancoApril 18, 2017 25
How can customer experience be significantly improved? Well, what makes a positive experience for the customer when being assisted in person? Perhaps you enjoy your experience at t ...
AIB2CBotsCustomer EngagementHybrid Human-Machine
Rudy BiancoMarch 14, 2017 26
Live Chat are fun and all, but what if they were smarter? What if your customers can get instant replies? Read about all the benefits here! Regular live chat? No thanks. &nb ...
Maria Paula BustosMarch 13, 2017 20
… Ring Ring. Ring Ring. “Hello?” “Hi! I would like to schedule an appointment.” “Sure, let me transfer your call to my assistant”… ...
AIB2BBotsCustomer EngagementEventsHybrid Human-Machine
Rudy BiancoMarch 1, 2017 32
So the last day of 4YFN is over, sadly. After three days full of networking, chatting, and attending side-events we can say that it was a great event. There were so many interestin ...
AIB2BBotsCustomer EngagementEnglishEventsHybrid Human-Machinemachine learningMain
Rudy BiancoFebruary 28, 2017 34
So after making all the final preparations on Sunday, this day has finally come. We can network at one of the biggest tech events in Barcelona! The event takes place in the Mobile ...
AIB2BB2CBotsCustomer Engagementmachine learning
Rudy BiancoFebruary 16, 2017 1
So while searching for interesting articles on Artificial Intelligence, I came across this gem. This article written by Graham Cooke inspired me to further research this subject an ...
Rudy BiancoFebruary 16, 2017 2
Customer service is probably one of the most important things for a business. This is because it is extremely related to the customer experience. No matter how fantastic your produ ...
Rudy BiancoFebruary 7, 2017 28
Customer driven innovation has a key role in everyone’s lives. It’s all about making life easier, more comprehensible, and high-speed. Before reading this article you might ...
Rudy BiancoFebruary 3, 2017 1
I bet you have contacted a business before with a specific question. You can contact them via email, phone, app, etc. In lots of cases, your email doesn’t get a reply for whateve ...
Rudy BiancoJanuary 27, 2017 1
Not happy with your customer engagement? Do you want to find a way to reach your target group? Chatbots can help you! How customer profiling can increase your sales Profiling is no ...
BotsBright PeopleCustomer EngagementCustomer SuccessEnglishGrowth Hacking
Rudy BiancoDecember 12, 2016 43
Welcome to Bright people! A podcast made by Marketeer regarding the best and top influencers in B2C, B2B and Growth Hacking marketing. Each week, we speak with a different influenc ...
AIB2BB2CBotsCustomer EngagementCustomer SuccessEvents
Rudy BiancoNovember 18, 2016 52
We have some great news! We received an invitation for TechCrunch! Yes, TechCrunch! TechCrunch Disrupt is the world’s leading authority in launching revolutionary startup ...
Rudy BiancoNovember 11, 2016 41
We work hard on a daily basis to offer you, our beloved customers, the best solution for lead capturing and customer support. These are the new features of Marketeer. Firstly, a Be ...
Rudy BiancoOctober 20, 2016 42
A Growth Hacking Podcast with Ehsan Jahandarpour @jahandarpour Welcome to Bright people! A podcast made by us featuring the best top influencers in B2C, B2B and Growth Hacking mark ...
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AICustomer EngagementCustomer SuccessEnglishINDUSTRY4
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AIB2BB2CBright PeopleBright QuestionsCustomer EngagementCustomer SuccessGrowth Hacking
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AIEnglishHybrid Human-MachineINDUSTRY4machine learning
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Bright PeopleBright QuestionsCustomer EngagementCustomer SuccessHybrid Human-Machine
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