Artificial Intelligence for better Customer Experience
AIB2BB2CBotsConversational commerceCustomer EngagementMainMobile Marketing
EttoreOctober 30, 2017 6
Smartphones have entered our lives and are taking possession of the biggest e-Commerce part. The following article explains how Conversational Commerce can improve the customer exp ...
AIB2BBotsConversational commerceCustomer EngagementCustomer SuccessHybrid Human-Machinemachine learningMain
Damon FerOctober 25, 2017 5
We are happy to announce that our team has been working on a new interface of the Marketeer dashboard and chatbox which will be launched soon. The new interface is clear, even more ...
BotsConversational commerceCustomer EngagementEnglishMobile Marketing
EttoreOctober 19, 2017 6
Our CEO, Rudy Bianco held a speech at Mobile Commerce Congress in Madrid last Tuesday. Just few of the discussed arguments were cybersecurity, big data and mobile technology.   ...
Laura G. AlfonsoOctober 5, 2017 7
Marketeer will be present at the V Edition of Mobile Commerce Congress, on October 17 in Madrid (# MCCES17). This will be the only event in Spain on mobile commerce and omnicanalit ...
AIB2BB2CBotsConversational commerceCustomer EngagementEventsmachine learningMobile Marketing
Damon FerOctober 3, 2017 10
Marketeer will attend the Mobile Commerce Congress on October 17th, Madrid. The event will bring retailers the latest trends in mobile commerce, big data, artificial intelligence a ...
AIBotsConversational commerceCustomer EngagementEventsHybrid Human-Machine
Damon FerSeptember 27, 2017 8
A few years ago, Marketeer participated in the South Summit event in Madrid as a small startup with high potentials. Now, 3 years after, Marketeer will be back at the South Summit ...
AIBotsCustomer SuccessHybrid Human-Machinemachine learning
Damon FerSeptember 12, 2017 12
We are glad to show you our new hybrid plugin for WordPress pages! The plugin makes it possible to have a 24×7 automated multilingual customer service which features advanced ...
Aïcha GuediraAugust 3, 2017 10
What’s omnichannel? It is a new concept that has been taking bill of the market, and it can be called Omni-channel, OmniChannel, Channel Omni, among others. The word has been ...
AIB2BB2CBotsBright PeopleConversational commerceCustomer EngagementEnglishINDUSTRY4
Aïcha GuediraJuly 6, 2017 16
According to an American study, 74% of consumers are likely to switch brands if a company has a difficult purchasing or checkout process. In fact, people are expecting from compani ...
AIB2CBotsFree eBook!Hotel IndustryINDUSTRY4machine learning
Aïcha GuediraJune 8, 2017 21
Yes that’s right! We have new eBooks you can download for FREE just by clicking a button. You only need to enter some personal information for free access to the PDF. This is ...
AIB2CBotsCustomer EngagementEnglishHybrid Human-MachineINDUSTRY4
Rudy BiancoJune 7, 2017 6
Artificial Intelligence has a big influence on marketing. But what’s its extention? It is used to organise and process data in ways that humans can’t. 10. Super personal a ...
AIB2BBotsCustomer EngagementEnglishEventsHybrid Human-MachineINDUSTRY4machine learningMain
Aïcha GuediraJune 1, 2017 13
Last week we attended DES 2017 in Madrid and got some amazing insights into the brand newest technologies about artificial intelligence. There was a broad variety of exhibitors whi ...
AIBotsCustomer EngagementCustomer SuccessEnglish
Rudy BiancoApril 18, 2017 25
How can customer experience be significantly improved? Well, what makes a positive experience for the customer when being assisted in person? Perhaps you enjoy your experience at t ...
AIB2CBotsCustomer EngagementHybrid Human-Machine
Rudy BiancoMarch 14, 2017 27
Live Chat are fun and all, but what if they were smarter? What if your customers can get instant replies? Read about all the benefits here! Regular live chat? No thanks. &nb ...
Aïcha GuediraMarch 13, 2017 20
… Ring Ring. Ring Ring. “Hello?” “Hi! I would like to schedule an appointment.” “Sure, let me transfer your call to my assistant”… ...
AIB2BBotsCustomer EngagementEventsHybrid Human-Machine
Rudy BiancoMarch 1, 2017 32
So the last day of 4YFN is over, sadly. After three days full of networking, chatting, and attending side-events we can say that it was a great event. There were so many interestin ...
AIB2BBotsCustomer EngagementEnglishEventsHybrid Human-Machinemachine learningMain
Rudy BiancoFebruary 28, 2017 34
So after making all the final preparations on Sunday, this day has finally come. We can network at one of the biggest tech events in Barcelona! The event takes place in the Mobile ...
AIB2BB2CBotsCustomer Engagementmachine learning
Rudy BiancoFebruary 16, 2017 2
So while searching for interesting articles on Artificial Intelligence, I came across this gem. This article written by Graham Cooke inspired me to further research this subject an ...
Rudy BiancoFebruary 16, 2017 3
Customer service is probably one of the most important things for a business. This is because it is extremely related to the customer experience. No matter how fantastic your produ ...
Rudy BiancoFebruary 7, 2017 29
Customer driven innovation has a key role in everyone’s lives. It’s all about making life easier, more comprehensible, and high-speed. Before reading this article you might ...
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Rudy Bianco @ Mobile Commerce Congress, Madrid 2017 • Blog Marketeer Says:
[…] Conversational Commerce will be the way in which companies will upgrade their commercial exchanges in the future. AI will […]