Artificial Intelligence for better Customer Experience
AICustomer EngagementCustomer SuccessEnglishINDUSTRY4
Maria Paula BustosJuly 14, 2017 3
If your company doesn’t have a captivating website, it is guaranteed that a customer will click away. The average time someone spends on a webpage before clicking away is jus ...
AIB2BB2CBotsBright PeopleConversational commerceCustomer EngagementEnglishINDUSTRY4
Aïcha GuediraJuly 6, 2017 11
According to an American study, 74% of consumers are extremely or somewhat likely to switch brands if a company has a difficult purchasing or checkout process. ...
AIB2CBotsCustomer EngagementEnglishHybrid Human-MachineINDUSTRY4
Rudy BiancoJune 7, 2017 4
10 Things About AI That Influence Marketing As We Know Artificial Intelligence has a big influence on marketing. But to what extent? It is used to organise and process data in way ...
AIB2BBotsCustomer EngagementEnglishEventsHybrid Human-MachineINDUSTRY4machine learningMain
Maria Paula BustosJune 1, 2017 11
Last week we attended DES 2017 in Madrid and got some amazing insights into the brand newest technologies about artificial intelligence. There was a broad variety of exhibitors whi ...
AIBotsCustomer EngagementCustomer SuccessEnglish
Rudy BiancoApril 18, 2017 25
How can customer experience be significantly improved? Well, what makes a positive experience for the customer when being assisted in person? Perhaps you enjoy your experience at t ...
AIB2CBotsCustomer EngagementHybrid Human-Machine
Rudy BiancoMarch 14, 2017 26
Live Chat are fun and all, but what if they were smarter? What if your customers can get instant replies? Read about all the benefits here! Regular live chat? No thanks. &nb ...
Maria Paula BustosMarch 7, 2017 17
Over the years, the advancements in artificial intelligence have been tremendous. Our need for technology is only continuing to grow every day. We see A.I. in our homes, our work, ...
AIB2BBotsCustomer EngagementEventsHybrid Human-Machine
Rudy BiancoMarch 1, 2017 32
So the last day of 4YFN is over, sadly. After three days full of networking, chatting, and attending side-events we can say that it was a great event. There were so many interestin ...
AIB2BBotsCustomer EngagementEnglishEventsHybrid Human-Machinemachine learningMain
Rudy BiancoFebruary 28, 2017 34
So after making all the final preparations on Sunday, this day has finally come. We can network at one of the biggest tech events in Barcelona! The event takes place in the Mobile ...
Bright PeopleCustomer EngagementCustomer SuccessEnglishMain
Rudy BiancoFebruary 22, 2017 26
New technology rapidly changes the way businesses think and operate. But it also affects the way customers wish to interact with them. Even though a technologically advanced way of ...
AICustomer EngagementEnglishINDUSTRY4machine learning
Maria Paula BustosFebruary 21, 2017 26
Over time we have seen drastic developments in technology. From the first iPhone to the very first drone: our world is constantly learning and changing. The emergence of Artificial ...
AIB2BB2CBotsCustomer Engagementmachine learning
Rudy BiancoFebruary 16, 2017 1
So while searching for interesting articles on Artificial Intelligence, I came across this gem. This article written by Graham Cooke inspired me to further research this subject an ...
Rudy BiancoFebruary 16, 2017 2
Customer service is probably one of the most important things for a business. This is because it is extremely related to the customer experience. No matter how fantastic your produ ...
Rudy BiancoFebruary 10, 2017 21
When people are interested in a certain product, they search online for the best prices and companies. This is why you need to be able to stand out from your competitors: to attrac ...
Rudy BiancoFebruary 7, 2017 28
Customer driven innovation has a key role in everyone’s lives. It’s all about making life easier, more comprehensible, and high-speed. Before reading this article you might ...
Customer EngagementCustomer SuccessHybrid Human-Machine
Rudy BiancoJanuary 31, 2017 16
We are excited to announce our new Chrome Extension! Now you can see how many users are online, how many unread messages you have and turn cold visitors into hot prospects, all th ...
Rudy BiancoJanuary 27, 2017 1
Not happy with your customer engagement? Do you want to find a way to reach your target group? Chatbots can help you! How customer profiling can increase your sales Profiling is no ...
B2CCustomer EngagementMobile Marketing
Rudy BiancoJanuary 10, 2017 34
Mobile marketing is one of the fastest developing markets around. Is there still space for innovation? Let’s find out! Messaging platforms The market has plenty of messaging apps ...
BotsBright PeopleCustomer EngagementCustomer SuccessEnglishGrowth Hacking
Rudy BiancoDecember 12, 2016 43
Welcome to Bright people! A podcast made by Marketeer regarding the best and top influencers in B2C, B2B and Growth Hacking marketing. Each week, we speak with a different influenc ...
AIB2BB2CBright PeopleBright QuestionsCustomer EngagementCustomer SuccessGrowth Hacking
Rudy BiancoNovember 23, 2016 47
BRIGHT IDEAS: GROWTH HACKING EXPERIENCE WITH SERGIO CAMPANO Bright Ideas would like to introduce Sergio Campano, CMO at Vitcord, associated professor at Instituto de Empresa, and ...
AIBotsCustomer SuccessHybrid Human-Machinemachine learning
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Bright PeopleGrowth HackingMain
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AIEnglishHybrid Human-MachineINDUSTRY4machine learning
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Bright PeopleBright QuestionsCustomer EngagementCustomer SuccessHybrid Human-Machine
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