Customer-driven innovation has a key role in everyone’s life. It is to make life easier, more understandable and high speed.
Before reading this article, perhaps you could refresh your knowledge of “Industry 4.0”
Long distances to go to the doctor? No thanks.
Life can be much easier!
Innovations allow a more comfortable lifestyle. You can read a good book in the car – behind-the-wheel, heat your home and make it more enjoyable before reaching home, be connected through your clock and best of all: your bed can make you coffee.
There is no need to waste time!
You take your mobile phone, resolvían a company, are looking for your phone number, check their opening hours, find the necessary documents and prepare what you will say, only to have you put on hold because they are busy. And all that for a simple: where can I find the document for return?
It is a simple question, but still you invest much time in having the answer. Is this necessary? No!
Here is where the chatbots make their entrance. You get instant answers, and the correct! Not only are you can contact them at 3 am because you wanted it, besides you don’t have to deal with the anxiety of having to make a call and speak with * chilling * humans.
Keep you efficient and innovative! The people demand new, advanced ways of contacting a company. Not only that: also want a personal contact! How can you combine these things? Create the perfect combination of human and machine with a Marketeer!
Efficient for you and saving money for the company and problems!
If people widely accepted the use of bots, this could represent the new gold rush on issues of software-Casey Newton
Let’s take a minute to appreciate all this effort. The companies are investing and researching new ways to make you more healthy and happy!
Industry4magazine is a project created by Rudy Bianco, Marketeer Lab founder and author of write your future – Write Your Future -, to try to understand the implications of these developments in our daily lives.
I am very curious about the future and always want to participate in it.